FAQ

Authenticity and quality of our products

What is the quality of your products?
We sell only genuine legit HGH brands, which were officially manufactured and certified by GMP.
All of them are pharma grade HGH products, which are used to treat GH deficient children, burns and other diseases.

How do I know your products are genuine?
Each kit of HGH is manufactured with security Anti-Counterfeit system, including holograms and unique code, which you can easily check on the official website of manufacturer.

Jintropin

Ansomone

Hygetropin

Vermotropin

ZPtropin

Somatopin 191aa (CanadaPeptides)

How can you sell at such great prices?

We get HGH directly from a wholesaler. It allows us to keep the price low. Also, HGH is our specialization – it is the only kind of products we sell – so we can offer you better price than steroid shops, which sell HGH as an addition.

Delivery and payment

How can I pay?
We accept wire bank transfers SWIFT, WU, MoneyGram and on our IBAN account.

From where do you ship?
We ship from Russia and Ukraine.

Important note: we can send bulk orders (50+ kits) in Europe from the EU territory.

Which countries do you ship to?
We ship worldwide.

How long does it take after the payment to receive my order?
We send your package within 1-2 days after the payment (rarely – 3 days). Delivery service time – 7 days. So, you will get your package after 7-10 days after the payment.
After the package is sent we provide you tracking number.

How do you ship?
We use Regular Post (Air Mail), EMS and DHL delivery to deliver products.

What is your shipping price?
The price of delivery is 30$.
You will get FREE shipping (only by regular post and EMS) if you order is 2+ kits of HGH or more than 200$ of peptides or another supplements

How can I track my order?
You will get tracking number in 24 hours after we send your order.

What is your packaging?
We pack your order in discreet envelope to prevent customs seizure

Do you keep HGH cool during shipping?
We cannot use any ways of cooling like thermo boxes, because they make package heavier and much more expensive to ship (100-200 $ instead of 30 $).
Secondly, thermo box attracts extra attention from customs and increases risks of seizure. Thirdly, all available ways of cooling works for just 1-2 days.
But you don’t have to worry about your HGH state during shipping.
All of our products are produced using freeze-drying technology and vacuum packaging. It allows them to be stored for 2 weeks outside the fridge without any destruction of the somatropin structure.

What is your reship policy?
Although we have very high success rate of delivery (close to 100 %), your package may be seized. It does not depends on us. The issue is that about 90 % of packages in the US and UK go through customs control without strict control. The rest 10 % have more detailed control and these parcels may be seized. Statistics is that 3-5 parcels of 1000 are seized. But we will reship it for free.
Important note – we dont reship to Canada, Australia, New Zeland, Singapoure and Scandinavian countries because of high rate of seizure. There is 20 % possibility that your package will be stopped in Canada and 30 % possibility for Australia and other countries above. Please take it in mind if you want to order HGH delivery to these countries.

How do you store HGH?
We store the products in fridge at 2-8 degrees temperature. It is the best storage conditions for growth hormone.